I’ve led the modeling and development of complex Non-Automated Funding workflows, creating wireframes, defining user stories with product owners, building forms and case models in Flowable, and integrating APIs and Kafka events to support end-to-end automation. I strengthened team operations by establishing Jira–Test integrations, documenting release processes, onboarding new engineers, and hosting training sessions on QTests and Flowable capabilities. Beyond engineering, I revitalized Labs Innovation’s Speed Sessions—expanding participation across departments, redesigning the format and wiki, and coordinating presenters to foster a culture of creativity. My work has consistently supported on-time delivery, from enhancing Action Center functionality and improving loan application task flows to resolving system issues, contributing to SRE goals, and serving as a UAT/Prod release initiator. Alongside this, I’ve continued pursuing my Master’s in Human-Computer Interaction, maintaining top performance while growing my skills in UX, full-stack development, and enterprise-scale workflow engineering. Through modeling leadership, cross-team collaboration, innovation involvement, and hands-on technical problem-solving, I’ve become a key contributor who elevates both the products we deliver and the teams that build them.

I led the retirement and automation of a legacy application for task and case management by evaluating third-party solutions to streamline workflows. As part of this effort, I conducted an in-depth analysis of IBM’s BAMOE and Flowable, installing and testing them against complex business requirements. I prototyped an automated business process manager (BPM) in both platforms to evaluate their strengths and determine the most effective option for licensing. Alongside these efforts, I reduced system-dependent variables by debugging Application Manager issues across MacOS and Windows, and facilitated a weekly sync with developers to track progress and resolve bugs. I also ensured compliance with governance and data security standards, documenting and communicating requirements around encryption and decryption with governance stewards and managers.